Changan ‘Vital 5’ to provide hassle-free after-sales support

Changan ‘Vital 5’ to provide hassle-free after-sales support

MANILA: Changan Motor Philippines, Inc. (CMPI) launched its Changan Vital 5 after-sales service, which targets to upgrade the brand’s customer support in the Philippine market.

The breakthrough car care program ensures that the customer’s "five vital vehicle service needs" will constantly be prioritized in this new normal.

Changan enumerated the program’s five essential “vital signs” which include the Changan five-year warranty, the Changan Fastlane + ASAP60, 100% maintenance parts availability, the Changan Pace-Setter, and the CAIA 24/7 customer care.

Changan Vital 5 After Sales Service

Every purchase of a Changan vehicle automatically comes with a five-year/150,000-km warranty, whichever comes first.

To guarantee efficient preventive maintenance service (PMS) for its vehicles, Changan assigns two certified service technicians to take care of the unit. Changan assures that every PMS session would last in a maximum of 60 minutes; otherwise, the labor will be free. The service includes standard PMS parts, lubes, fluids replacement, and unit inspection.

Changan Vital 5 After Sales Service

CMPI further proves that it is going to provide an exceptional kind of after-sales service as it promises that all maintenance parts will be fully available. If not, the customer can avail them for free.

In case a customer gets stuck in an unfortunate road event, Changan will always be ready to provide its free towing and roadside assistance at any area nationwide.

Changan has also introduced the innovative Changan Artificial Intelligence Agent (CAIA), where customers can make an inquiry or schedule an appointment. The CAIA is available 24/7 in the official Facebook page of CMPI (facebook.com/ChanganPhil).

In a statement, CMPI President and CEO Ma. Fe Perez-Agudo said, “We formulated the Vital 5 to give customers more reasons to trust Changan and our network of 33 dealers nationwide. Changan Vital 5 after-sales service brings to life Changan’s promise of lasting safety for our customers.”

Photos from Changan Motor Philippines, Inc.

Also read: Sporty and smart: The Changan CS75 Plus

Hazel Nicole Carreon

Hazel Nicole Carreon

Hazel is a news and feature writer for ZigWheels Philippines. She studied communication at De La Salle Lipa, where she was exposed to writing about various topics, which later has become her passion and now her career.

Read Full Bio

Sell your car at the best price

Verified and genuine buyers Verified and genuine buyers
Free listing Free listing
List your car

Changan Car Models

  • Changan Alsvin
    Changan Alsvin
  • Changan CS15
    Changan CS15
  • Changan CS35 Plus
    Changan CS35 Plus
  • Changan CS55 Plus
    Changan CS55 Plus
  • Changan UNI-K
    Changan UNI-K
  • Changan X7 Plus
    Changan X7 Plus
  • Changan UNI-T
    Changan UNI-T
Changan Cars Price

PIMS 2024

You might also be interested in

  • News
  • Featured Stories
  • Upcoming

Latest Changan Car Videos on Zigwheels

Zigwheels
  • 2025 Changan Hunter REEV First Look | Zigwheels.Ph with Changan Auto Philippines
    2025 Changan Hunter REEV First Look | Zigwheels.Ph with Changan Auto Philippines
    29 Oct, 2024 .
  • 2024 Changan CS35 Plus Luxe | Zigwheels.Ph with Changan Auto Philippines
    2024 Changan CS35 Plus Luxe | Zigwheels.Ph with Changan Auto Philippines
    24 Oct, 2024 .
  • 2024 Changan CS15 First Look | Zigwheels.Ph
    2024 Changan CS15 First Look | Zigwheels.Ph
    12 Apr, 2024 .
  • 2023 Changan UNI-T Review | Zigwheels.Ph
    2023 Changan UNI-T Review | Zigwheels.Ph
    26 Sep, 2023 .
  • 2023 Changan CS55 Plus Hype Review | Zigwheels.Ph
    2023 Changan CS55 Plus Hype Review | Zigwheels.Ph
    28 Aug, 2023 .
  • 2023 Changan CS55 First Look | Zigwheels.Ph
    2023 Changan CS55 First Look | Zigwheels.Ph
    21 Dec, 2022 .
  • Changan Alsvin Road Trip Review - ZigWheels Philippines visits Taytay, Rizal!
    Changan Alsvin Road Trip Review - ZigWheels Philippines visits Taytay, Rizal!
    31 Oct, 2022 .
  • 2022 Changan CS35 Plus Hype Review | Zigwheels.Ph
    2022 Changan CS35 Plus Hype Review | Zigwheels.Ph
    01 Sep, 2022 .
  • 2022 Changan CS35 Plus Hype Spec Guide | Zigwheels.Ph
    2022 Changan CS35 Plus Hype Spec Guide | Zigwheels.Ph
    16 Aug, 2022 .
  • Changan Alsvin 1.5 DCT Platinum 2022 Review | Zigwheels.Ph
    Changan Alsvin 1.5 DCT Platinum 2022 Review | Zigwheels.Ph
    27 Apr, 2022 .
Latest Changan Car Videos

Changan Car Articles From Carmudi

  • journal
  • Changan Auto PH to launch Hunter REEV at 9th PIMS
    Changan Auto PH to launch Hunter REEV at 9th PIMS
    Ruben Manahan IV, Oct 21, 2024
  • Changan Hunter REEV added to DOE PHEV list
    Changan Hunter REEV added to DOE PHEV list
    Ruben Manahan IV, Aug 21, 2024
  • Changan PH opens pop-up store in Pasig
    Changan PH opens pop-up store in Pasig
    Paulo Papa, Jan 16, 2024
  • Changan Auto PH prolongs sales promo up to Dec. 2023
    Changan Auto PH prolongs sales promo up to Dec. 2023
    Ruben Manahan IV, Dec 07, 2023
  • Changan PH dishes out enticing offers till Nov.
    Changan PH dishes out enticing offers till Nov.
    Paulo Papa, Oct 27, 2023

Compare

You can add 3 variants maximum*