Changan's Vital 5 after-sales program offers fixed PMS pricing, various services

Changan's Vital 5 after-sales program offers fixed PMS pricing, various services

MANILA: Changan Motor Philippines Inc. (CMPI) is presenting its Vital 5 Plus aftersales program.

KEY TAKEAWAYS

  • How is PMS covered in Changan's Vital 5 after-sales program?

    In the program, PMS is done every six months or 10,000 kilometers, whichever comes first, at standardized prices across all Changan dealerships.
  • What other services does Changan Vital 5 include?

    The Vital 5 program ensures that a customer's vehicle is serviced in an hour, guarantees spare parts, and offers 24/7 roadside assistance that include towing, and even medical assistance.
  • Vital 5 is designed offer one of the lowest ownership costs in the industry, and also the most convenient preventive maintenance service (PMS) at every six months or 10,000 kilometers, whichever comes first, at standardized prices across all Changan dealerships.

    See the PMS price matrix for Changan’s vehicles below. Labor charges are free for the 10,000- and 20,000-km PMS. 

    The Changan Vital 5 Plus after-sales program also reassures customers starting Day One of ownership.

    Changan’s five-year or 150,000-km warranty for the first three years (or 100,000 km) covers important parts that are usually overlooked in other basic offers, like painting and rubber parts.

    With Changan Fastlane, two certified Changan technicians will simultaneously service a vehicle in 60 minutes flat. Should the service exceed the time, the service will be free of charge, 

    Changan Veloservice is the first in the industry to boldly guarantee 100% availability of PMS parts. Customers could get the parts for free should they not be immediately available. 

    Changan Pace-setter provides three years of 24/7 care, such as roadside assistance towing service, and even assistance in case the Changan owner encounters natural, personal, and medical emergencies. The Changan Pace-setter can be contacted through (02) 8459-4767.

    Changan Chat, Changan’s Artificial Intelligence Agent (CAIA), will quickly connect customers to a team of technicians and parts experts for round-the-clock assistance. 

    For more information about Changan Vital 5, visit the carmaker's website or chat with CAIA at its Facebook page

    Photos from Changan Motor Philippines, Inc. 

    Also read: New Changan CS35 Plus excels in fuel economy run

    Dylan Afuang

    Dylan Afuang

    Growing up in the 2000s, Dylan browsed through car magazines before reading proper books, and watched motoring TV shows as often as he did cartoons. So, talking about cars came natural to him. His dream car is the Honda S2000.

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