Ford Thailand sued by customers over transmission issues

Ford Thailand sued by customers over transmission issues

MANILA: Ford had been a part of a major controversy revolving around issues related to its Powershift transmission in Australia. Although Ford managed to settle the dispute in the land of Kangaroos with a fine of AUD 10 million, it got into trouble in Thailand.

Ford Engine

Ford Thailand had been sued by a total of 421 customers over the same issue regarding the Powershift transmission. All this began back in April 2017, when Thai courts accepted a class-action lawsuit against Ford Thailand. It is a similar case that we have seen in Australia.

Ford Transmission

The culprit here is Ford’s six-speed, dual-clutch transmission (DPS6). It has been creating certain issues in a few Ford cars - Fiesta, Focus, and EcoSport - which even the authorized service centres could not able to resolve. Tired of being harassed by the problems and officials, owners of the affected Ford vehicles took legal action against Ford Thailand and its subsidiaries, accusing the American brand of 'selling unsafe products due to substandard production and distribution, and of false advertising'.

During the initial phase of this fiasco, cases were filed against Ford Motor Company Thailand Co Ltd, the company's sales and service division, and the operations of the automaker. However, later the plaintiffs dropped the charges against Ford Thailand, its sales department and operations department, leaving only the company’s service division left out in the battlefield.

Out of the 421 customers who stepped into the fight, 113 agreed to a settlement offered by Ford Thailand. The remaining 308 decided to take their stands and continue this fight which has caused Ford Thailand to face a Php 39 million lawsuit. The next hearing of this case is scheduled by the Thai courts to be held on 28 Sept 2018.

 

Zigwheels PH Team

Zigwheels PH Team

The Zigwheels editorial team abreast auto enthusiasts with the latest happening and additions of the auto world. Zigwheels.ph is 24/7 monitored and any update in the auto arena gets immediately reflected on the portal. The site gives full information about new and used cars, both brand, and budget wise. Further easing your choice is the comparison tool that is fully committed to buyers need.

Read Full Bio

Sell your car at the best price

Verified and genuine buyers Verified and genuine buyers
Free listing Free listing
List your car

Ford Car Models

  • Ford Ranger
    Ford Ranger
  • Ford Everest
    Ford Everest
  • Ford Ranger Raptor
    Ford Ranger Raptor
  • Ford Territory
    Ford Territory
  • Ford Mustang
    Ford Mustang
  • Ford Explorer
    Ford Explorer
  • Ford Bronco
    Ford Bronco
Ford Cars Price

PIMS 2024

Trending & Fresh Updates

You might also be interested in

  • News
  • Featured Stories

Ford Featured Cars

  • Upcoming
  • Geely Coolray 2025
    Geely Coolray 2025
    ₱1.199 - 1.299 Million Expected Price Manila
    Expected Launch TBA Alert Me When Launched
  • Kia Carens 2025
    Kia Carens 2025
    ₱1.57 Million Expected Price Manila
    Expected Launch TBA Alert Me When Launched
  • Toyota Vios 2025
    Toyota Vios 2025
    ₱832,000 Expected Price Manila
    Expected Launch TBA Alert Me When Launched
  • MG RX8
    MG RX8
    ₱1.05 Million Expected Price Manila
    Expected Launch TBA Alert Me When Launched
  • Omoda 7
    Omoda 7
    Price coming soon
    Expected Launch TBA Alert Me When Launched

Latest Ford Fiesta Hatchback (2010-2019) Car Videos on Zigwheels

Zigwheels
  • 1.0 Litre Ford Fiesta R2 development test
    1.0 Litre Ford Fiesta R2 development test
    18 Apr, 2015 .
  • 2015 Ford Fiesta EcoBoost review (1.0-Litre)
    2015 Ford Fiesta EcoBoost review (1.0-Litre)
    18 Apr, 2015 .
  • 2014 / 2015 Ford Fiesta DETAILED Review and Road Test
    2014 / 2015 Ford Fiesta DETAILED Review and Road Test
    18 Apr, 2015 .
  • 2014 Ford Fiesta Titanium
    2014 Ford Fiesta Titanium
    18 Apr, 2015 .
  • Car Tech - 2014 Ford Fiesta
    Car Tech - 2014 Ford Fiesta
    18 Apr, 2015 .
  • 2014 Ford Fiesta Titanium 5-Speed Review, Walkaround, Exhaust, & Test Drive
    2014 Ford Fiesta Titanium 5-Speed Review, Walkaround, Exhaust, & Test Drive
    18 Apr, 2015 .
  • Ford Fiesta
    Ford Fiesta
    18 Apr, 2015 .
Watch Ford Fiesta Hatchback (2010-2019) Car Videos

Trending Hatchback

Ford Fiesta Hatchback (2010-2019) Car Articles From Carmudi

  • journal
  • advice
  • financing
  • insurance
  • Geely Motor PH establishes new parts center in Laguna
    Geely Motor PH establishes new parts center in Laguna
    Ruben Manahan IV, Dec 19, 2024
  • LTO to intensify ‘road presence’ in time for holidays
    LTO to intensify ‘road presence’ in time for holidays
    Ruben Manahan IV, Dec 10, 2024
  • ‘Mixed’ pump price adjustments to continue this week
    ‘Mixed’ pump price adjustments to continue this week
    Ruben Manahan IV, Dec 09, 2024
  • Bosch 12.12 Sale starts today
    Bosch 12.12 Sale starts today
    Ruben Manahan IV, Dec 09, 2024
  • Momo makes PH comeback
    Momo makes PH comeback
    Ruben Manahan IV, Dec 05, 2024
  • Senior citizens and driver’s license: What changes after 60?
    Senior citizens and driver’s license: What changes after 60?
    Carmudi PH, Dec 09, 2024
  • How EVIDA is shaping the future of EV registration in the Philippines
    How EVIDA is shaping the future of EV registration in the Philippines
    Carmudi PH, Dec 03, 2024
  • Here’s how to add and verify a medical certificate on the LTMS portal
    Here’s how to add and verify a medical certificate on the LTMS portal
    Carmudi PH, Nov 25, 2024
  • Emergency guide: How to handle brake failure safely
    Emergency guide: How to handle brake failure safely
    Carmudi PH, Nov 21, 2024
  • Save your clutch: 5 things manual drivers should never do
    Save your clutch: 5 things manual drivers should never do
    Carmudi PH, Nov 15, 2024
  • Exploring car loan programs in the Philippines
    Exploring car loan programs in the Philippines
    Carmudi PH, Dec 16, 2024
  • Bank vs Dealer Financing: Which is better for Filipino car buyers?
    Bank vs Dealer Financing: Which is better for Filipino car buyers?
    Carmudi PH, Dec 11, 2024
  • Hyundai Finance: Exploring Hyundai Philippines’ range of car payment options
    Hyundai Finance: Exploring Hyundai Philippines’ range of car payment options
    Carmudi PH, Dec 02, 2024
  • Understanding Balloon Payment: A flexible financing option for Filipino buyers
    Understanding Balloon Payment: A flexible financing option for Filipino buyers
    Carmudi PH, Nov 23, 2024
  • How to negotiate the best interest rate for your car loan
    How to negotiate the best interest rate for your car loan
    Carmudi PH, Nov 11, 2024
  • Why you need automatic car insurance coverage in the Philippines
    Why you need automatic car insurance coverage in the Philippines
    Carmudi PH, Dec 06, 2024
  • Understanding Pay-How-You-Drive Insurance in the Philippines
    Understanding Pay-How-You-Drive Insurance in the Philippines
    Carmudi PH, Nov 28, 2024
  • Reviewing Oona Car Insurance: Benefits, key features, cost and more
    Reviewing Oona Car Insurance: Benefits, key features, cost and more
    Carmudi PH, Nov 19, 2024
  • Reviewing SGI Car Insurance: Pros, cons, coverage options & more
    Reviewing SGI Car Insurance: Pros, cons, coverage options & more
    Carmudi PH, Oct 31, 2024
  • No car insurance? Here’s what all wrong can happen in the Philippines
    No car insurance? Here’s what all wrong can happen in the Philippines
    Carmudi PH, Oct 29, 2024

Compare

You can add 3 variants maximum*