Foton PH boosts customer experience with new after-sales programs

Foton PH boosts customer experience with new after-sales programs

MANILA: Foton Motor Philippines, Inc. (FMPI) launched its newest set of premium after-sales service programs that aims to upgrade the quality of the brand's customer and client service nationwide.

In a statement, FMPI President Rommel Sytin said, “Since we started operations, we have been committed to always bring the top levels of mobility, and we see its fulfillment through a stronger, intensified after-sales service.”

The programs were developed to provide first-class service for its corporate clients, start-up entrepreneurs, and individual customers.

Foton has introduced its Free Extended Engine Warranty Promo for owners of Gratour series and passenger vehicle units, including Toano, TransVan, Traveller and Thunder, that were purchased from January 2018 onwards. If the general warranty has already expired, the owner must bring the unit to any Foton dealer for service until December 31 to avail of the free extended engine warranty. The warranty promo is applicable for units with preventive maintenance schedule (PMS) interval of every six months or 10,000 km (whichever comes first) and free additional six months or 10,000 km extended engine warranty upon the completion of PMS. The promo is also applied to Foton vehicle units with PMS interval of every three months or 5,000 km (whichever comes first) and free additional three months or 5,000 km extended engine warranty upon the completion of PMS.

Also included in Foton’s newest set of after-sales programs is the EC Mobile 24/7 On-Site Service that offers immediate mechanical assistance for Foton units in any part of the country. Customers can reach out to the 24/7 hotline for urgent service needs. They can avail any of the program’s services including PMS, on-board electronic trouble diagnosing, air-conditioning repairs, engine electrical repairs, mechanical repairs, under chassis repairs, and 24/7 on-site service for vehicle breakdowns. Foton will be sending an EC Mobile Truck with essential equipment including a 3.5-kilowatt generator set, a 1.5 hp air compressor, an impact wrench, oil pans, and hand tool sets for mechanical issues, electrical repairs, and PMS.

To help its customers in this challenging pandemic, Foton introduced its EC Genuine Parts Discount Promo. Foton has marked down the prices of its spare parts this March. The promo covers maintenance parts and major components on engine, electrical and mechanical, clutch, underchassis and suspension, brakes, aircon, and body parts. The spare parts are stored and maintained in an ISO-certified warehouse that can accommodate up to 45,000 items. Foton EC-Genuine Parts are available at any authorized Foton dealership nationwide. For more information, call the Foton EC-Genuine Parts hotline at (0999) 999 9996.

Lastly, Foton gives away a service discount voucher for every vehicle service availed for Gratour trucks, passenger vehicles, and light duty trucks with repair cost amounting to P4,000 above. The discount voucher can be used up to one year from the issuance date for PMS, general job and body and paint services. This is applicable for appointments, walk-ins, and on-site service customers. The service voucher also comes with a free Foton umbrella.

To learn more about the after-sales programs, call the Foton sales hotline at (0999) 999 9998.

Images from Foton Motor Philippines, Inc.

Also read: J&T Express grows fleet with new Foton trucks

Hazel Nicole Carreon

Hazel Nicole Carreon

Hazel is a news and feature writer for ZigWheels Philippines. She studied communication at De La Salle Lipa, where she was exposed to writing about various topics, which later has become her passion and now her career.

Read Full Bio

Sell your car at the best price

Verified and genuine buyers Verified and genuine buyers
Free listing Free listing
List your car

Foton Car Models

  • Foton Gratour
    Foton Gratour
  • Foton Transvan
    Foton Transvan
  • Foton Toplander
    Foton Toplander
  • Foton Harabas TM 300
    Foton Harabas TM 300
  • Foton Tunland V9
    Foton Tunland V9
  • Foton Traveller
    Foton Traveller
  • Foton Tunland V7
    Foton Tunland V7
  • Foton Harabas Miler
    Foton Harabas Miler
  • Foton Toano
    Foton Toano
  • Foton Thunder
    Foton Thunder
Foton Cars Price

PIMS 2024

You might also be interested in

  • News
  • Featured Stories

Latest Foton Car Videos on Zigwheels

Zigwheels
  • FOTON Toano Best Business Vehicle investment Philippines
    FOTON Toano Best Business Vehicle investment Philippines
    19 Apr, 2017 . 1K views
  • Foton Gratour
    Foton Gratour
    19 May, 2016 . 873 views
  • Foton Toplander First Drive in Phillippines | www.carbay.ph
    Foton Toplander First Drive in Phillippines | www.carbay.ph
    31 Mar, 2016 . 4K views
  • Foton Toplander first debut in Philippines | www.carbay.ph
    Foton Toplander first debut in Philippines | www.carbay.ph
    05 Oct, 2015 .
  • Foton Toplander Prelaunch Overview at Philippines | www.carbay.ph
    Foton Toplander Prelaunch Overview at Philippines | www.carbay.ph
    30 Sep, 2015 .
  • Mapping TopLander
    Mapping TopLander
    17 Sep, 2015 .
  • Nueva Foton Toplander 2015 Lanzamiento Bogotá Colombia
    Nueva Foton Toplander 2015 Lanzamiento Bogotá Colombia
    17 Sep, 2015 .
  • Foton View 2012 l Video en Full HD l Presentado por BUSESYCAMIONES.pe
    Foton View 2012 l Video en Full HD l Presentado por BUSESYCAMIONES.pe
    04 Sep, 2015 .
  • FOTON VIEW CS2 Video
    FOTON VIEW CS2 Video
    18 Apr, 2015 .
  • VideoAutos.cl :: Autos Usados con Video :: FOTON VIEW
    VideoAutos.cl :: Autos Usados con Video :: FOTON VIEW
    18 Apr, 2015 .
Latest Foton Car Videos

Foton Car Articles From Carmudi

  • journal
  • Foton undergoes brand refresh anew
    Foton undergoes brand refresh anew
    Paulo Papa, Sep 07, 2023
  • Foton PH plans to sell 6,000 units in 2023
    Foton PH plans to sell 6,000 units in 2023
    Paulo Papa, Jul 13, 2023
  • Foton boasts feature-loaded Harabas Miler
    Foton boasts feature-loaded Harabas Miler
    Ruben Manahan IV, Mar 16, 2023
  • Foton secures biggest overseas electric city bus order
    Foton secures biggest overseas electric city bus order
    Paulo Papa, Aug 12, 2022
  • Foton, Pampanga Manpower Training Center partner for 6-month training program
    Foton, Pampanga Manpower Training Center partner for 6-month training program
    Ruben Manahan IV, Sep 16, 2021

Compare

You can add 3 variants maximum*