Nissan PH technicians can update customers with Service Tablets

MANILA: Through the usage of their Service Tablets, which are utilized by service advisors and technicians at all authorized dealerships, Nissan Philippines is improving its after-sales care.

This is a part of the business's efforts to use the most up-to-date technologies to improve and streamline customer service.

The Nissan Service Tablet has made it unnecessary to wait around for updates on client repairs.

This indicates that customers receive reliable and high-quality car care. Nissan's master technicians and service advisers can now swiftly identify problems and order parts and repairs with just a few clicks on their Service Tablets, which reduces the amount of time it takes to complete services.

As customers have their cars maintained, service advisors do a Walk Around Inspection to assess necessary repairs and share the maintenance information to the customers through the Service Tablet. This feature makes car examinations easier and quicker and information sharing between dealers and customers quicker.

To help customers make informed decisions on their vehicle repairs, service tablets come equipped with an Electronic Vehicle Health Check feature where technicians can take photos and videos of parts that need to be replaced. This documentation feature, alongside detailed explanation, can assist the customers in assessing the parts and procedures needed to complete the repairs.

Service advisors may also show videos that are linked directly to the recommended repairs. These are educational videos to visualize how each repair can benefit the customer. As a result, customers are able to make more educated decisions about their vehicle repairs.

Customers can remotely authorize or approve suggested jobs for their car through the service tablet, guaranteeing an easier and more effective maintenance process. No matter where they are, they can review repairs themselves, and since all information is disclosed up front, there would not be any hidden fees.

Nissan's service tablets guarantee openness throughout the after-sales care procedure, giving consumers peace of mind that their cars are receiving the best care possible. They can experience a stress-free and cost-effective service, get regular updates, and learn more about the repairs they are getting.

To book a maintenance appointment with Nissan, customers can download the Nissan Assist App on the Apple App Store or Google Play Store, visit their nearest dealership, or dial the Nissan Customer Assistance Center Hotline at (+632) 8403-6593 or 0927-600-9557.

Photos from Nissan Philippines Inc.

Also read: Nissan USA unveils updated 2023 Versa, a.k.a Almera