Volkswagen PH opens select dealerships

MANILA: Several Volkswagen dealerships have reopened for sales and service operations while also implementing new guidelines based in the recommendations of the government’s Inter-Agency Task Force on the Management of Emerging Infectious Diseases (IATF-EID).

These dealerships are located in Pampanga, Santa Rosa, Bonifacio Global City, Quezon Avenue, Iloilo, Cagayan de Oro, and Bacolod. An eighth is set to open tomorrow (May 20), Volkswagen Alabang.

Booking an appointment is highly encouraged in order for the sales and service staff to properly facilitate every customer interaction that follows health and safety protocols. Contact details of specific dealerships can be found on the official Volkswagen Facebook page or their official website.

Once at the dealership, customers and those seeking to get their vehicle serviced are highly encouraged to practice the following measures:

• Wear a face mask throughout the visit.
• Allow a body temperature will be checked. Customers who register body temperatures above 37.5 degrees Celsius will be informed that entry is not allowed and recommend to seek medical consultation.
• Disinfect hands with rubbing alcohol or sanitizer.
• Refrain from shaking hands and practice physical distancing (at least one meter apart).
• Customers and sales and service personnel must sit across each other and not beside one another. Only two persons are allowed per table.
• Customers and attendants shall maintain physical distance at the showroom, vehicle service bays, and even when inside the vehicle.
• Expect regular disinfection of all facilities inside the dealership.
• Use of credit cards or online payments is highly recommended.
• All test units will be fully sanitized, before and after use and are guaranteed to be safe. A scheduled test drive is encouraged.

Service Advisors and personnel are required to wear personal protective gears and all tools used and vehicles before and after being serviced must likewise be disinfected.

Photos from Volkswagen Philippines

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