Nissan identifies fix for airconditioning issue of Kicks e-Power

MANILA: The problem with the air conditioning system in the Nissan Kicks e-Power has been formally acknowledged by Nissan, and a fix has been identified.

The Kicks' air conditioning system has reportedly abruptly stopped blowing cold air, according to some owners. Owners claim that this problem is related to the AC compressor system, which would occasionally cease working, according to a report.

It appears that clients in Thailand and the Philippines are both impacted by this problem.

Without getting into specifics, Nissan claims to have identified the offending party and will begin providing customers with the repair for free, at least initially in Thailand. To fix all impacted units as soon as possible, they will also formally recall them. Nissan has already fixed the problem for vehicles made from February 2023 onward.

Nissan Philippines has not yet made a statement about this matter. The complete statement from Nissan Thailand is provided below in the interim.

“Thank you very much for choosing Nissan KICKS e-POWER. We sincerely appreciate your confidence in our brand and product.

Nissan is committed to the satisfaction of our valued customers. We will make every effort to listen to your feedback and address your concerns.

We are aware of the concerns expressed by some Kicks e-POWER 2022 owners about the cooling of their air conditioning. Nissan would like to ensure our customers that we are always listening to their voices and taking actions to ensure their satisfaction with our products and services.

Our team has undertaken repairs for the affected Kicks e-POWER 2022 customers. We would like to assure you that, in the unlikely event that you may experience an air conditioning cooling problem with your vehicle, you can take your vehicle to an authorized Nissan dealer for a free repair. We kindly request that you schedule an appointment in advance to ensure the availability of the parts and to provide you with a satisfactory service experience.

Since we received your feedback on our product, Nissan has been working on solutions: 1) We have implemented a countermeasure for Kicks e-POWER produced since February 2023, and 2) We are now working on the solution for all Kicks e-POWER 2022 customers. We will keep you updated, and we greatly appreciate your understanding and patience regarding this matter.

We thank you for your trust and confidence in our product. We truly apologize for any inconvenience this may have caused.

Sincerely yours,

Nissan Motor Thailand”

Photos from Nissan, Dylan Afuang 

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